Definitions

Client: Any professional or individual capable within the meaning of Articles 1123 and following of the Civil Code, or legal entity, who visits the Website subject to these general terms and conditions.

Services and Products: OCB LLP provides the following to Clients:

Content: All elements constituting the information on the Website, including texts, images, and videos.

Client Information: Hereinafter referred to as “Information” which corresponds to all personal data that may be held by OCB LLP for the management of your account, customer relationship management, and for analysis and statistics purposes.

User: An internet user connecting to and using the aforementioned website.

Personal Information: “Information which allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor”, and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).

1. Presentation of the Website

Under Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, it is specified to users of the website “your site” the identity of the various parties involved in its creation and monitoring:

Owner: OCB LLP, 32 Kinburn Street SE16 6DW London, United Kingdom.

Publication Manager: OCB LLP – contact-france@ocb-llp.com. The publication manager is a legal entity.

Webmaster: OCB LLP; contact-france@ocb-llp.com.

Data Protection Officer: OCB LLP; contact-france@ocb-llp.com.

2. General conditions of use of the site and the services offered

The Website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may in no way reuse, transfer, or exploit for their own account all or part of the elements or works of the Website.

The use of the website “your site” implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the website “your site” are therefore invited to consult them regularly.

This website is normally accessible to users at any time. However, an interruption for technical maintenance may be decided by “OCB LLP”, which will then endeavor to communicate to users in advance the dates and times of the intervention. The website “your site” is updated regularly by “OCB LLP” responsible. Similarly, the legal notices can be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible to become aware of them.

3. Description of services provided

The website “your site” aims to provide information about all the company’s activities. “OCB LLP” strives to provide as accurate information as possible on the website “your site”. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether caused by itself or by the third party partners who provide this information.

All information indicated on the website “your site” is given as an indication and is subject to change. Furthermore, the information on the website “your site” is not exhaustive. It is given subject to modifications that have been made since it was put online.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent hardware, free of viruses, and with an updated latest-generation browser. The website “your site” is hosted by a provider within the territory of the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of its infrastructure, failure of its infrastructure, or if the Services and Products generate traffic deemed abnormal.

“OCB LLP” and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines, or computer and telephony equipment related particularly to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting

« OCB LLP » holds the usage rights for all accessible elements on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without prior written authorization from « OCB LLP ».

Any unauthorized use of the site or any of its elements will be considered as constituting counterfeiting and will be prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of Liability

« OCB LLP » acts as the publisher of the site. « OCB LLP » is responsible for the quality and accuracy of the Content it publishes.

« OCB LLP » cannot be held liable for direct and indirect damage caused to the user’s equipment during access to the website « your site », resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the occurrence of a bug or incompatibility.

« OCB LLP » cannot also be held liable for indirect damage (such as a loss of market or loss of opportunity) resulting from the use of the site « your site ». Interactive spaces (possibility to ask questions in the contact space) are available to users. « OCB LLP » reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable French legislation, in particular, provisions relating to data protection. If necessary, « OCB LLP » also reserves the right to hold the user civilly and/or criminally liable, especially in the event of messages of a racist, injurious, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of Personal Data

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Collection Responsibility

For Personal Data collected during the creation of the User’s personal account and their navigation on the Site, the data controller is: « OCB LLP. » « Store Name » is represented by « OCB LLP, » its legal representative.

As the data controller, « OCB LLP » undertakes to comply with the legal provisions in force. It is particularly up to the Client to establish the purposes of their data processing, to provide prospects and clients with complete information about the processing of their personal data from the collection of their consent, and to maintain a register of processing activities that is accurate. Whenever « OCB LLP » processes Personal Data, it takes all reasonable steps to ensure the accuracy and relevance of the Personal Data concerning the purposes for which « OCB LLP » processes them.

7.2 Purpose of the Data Collected

« OCB LLP » may process all or part of the data for the following purposes:

  • To enable navigation on the Site and the management and traceability of services and services ordered by the user: connection and usage data of the Site, billing, order history, etc.
  • To prevent and combat computer fraud (spamming, hacking, etc.): hardware used for navigation, IP address, hashed password
  • To improve navigation on the Site: connection and usage data
  • To conduct optional satisfaction surveys on the website: email address
  • To conduct communication campaigns (sms, email): phone number, email address

« OCB LLP » does not sell your personal data, which is only used by necessity or for statistical and analysis purposes.

7.3 Right of Access, Rectification, and Opposition

In accordance with the European regulations in force, Users of (Site Name) have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of Users’ data right to lock or erase Users’ personal data (Article 17 GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication, or storage is prohibited
  • Right to withdraw consent at any time (Article 13-2c GDPR)
  • Right to limit the processing of Users’ data (Article 18 GDPR)
  • Right to object to the processing of Users’ data (Article 21 GDPR)
  • Right to data portability Users have provided, where such data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
  • Right to define the fate of Users’ data after their death and to choose to whom « OCB LLP » should communicate (or not) their data to a third party they have previously designated

Once « OCB LLP » becomes aware of a User’s death and in the absence of instructions from them, « OCB LLP » undertakes to destroy their data unless their retention is necessary for probative purposes or to meet a legal obligation.

If the User wishes to know how « OCB LLP » uses their Personal Data, to request rectification, or to oppose its processing, the User can contact (Site Name) in writing at the following address:

« OCB LLP, 32 Kinburn Street SE16 6DW London, United Kingdom. »

In this case, the User must indicate the Personal Data they would like « OCB LLP » to correct, update, or delete, identifying themselves precisely with a copy of an identity document (ID card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on « OCB LLP » by law, particularly regarding the retention or archiving of documents. Finally, Users of the website can file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of Personal Data

« OCB LLP » is prohibited from processing, hosting, or transferring the Information collected on its Clients to a country outside the European Union or recognized as « non-adequate » by the European Commission without informing the client in advance. However, « OCB LLP » remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

« OCB LLP » undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of Client Information is brought to the knowledge of « OCB LLP, » it must inform the Client as soon as possible and communicate the corrective measures taken. Moreover, « OCB LLP » does not collect any « sensitive data. »

The User’s Personal Data may be processed by subsidiaries of « Store Name » and subcontractors (service providers), exclusively to achieve the purposes of this policy.

Within their respective competences and for the purposes mentioned above, the main persons likely to have access to Users’ data from « Store Name » are mainly our customer service agents.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a breach of security, we will notify the affected users so they can take appropriate action. Our incident notification procedures consider our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters concerning the security of their account and to provide them with all the information necessary to help them meet their regulatory reporting obligations.

No personal information of the user of the website is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the purchase of « Store Name » and its rights would allow the transmission of said information to the potential purchaser, who would, in turn, be bound by the same obligation to store and modify data with respect to the user of the website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, « Store Name » uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, « OCB LLP » takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, Cookies, and Internet Tags

The website contains a number of hyperlinks to other sites, set up with the authorization of « OCB LLP. » However, « OCB LLP » does not have the possibility to verify the content of the sites thus visited, and consequently assumes no responsibility for this.

Unless you decide to disable cookies, you accept that the site can use them. You can disable these cookies at any time, free of charge, using the deactivation options available to you and described below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. COOKIES

A « cookie » is a small information file sent to the User’s browser and stored within the User’s terminal (e.g., computer, smartphone), hereinafter « Cookies. » This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal in any way.

« OCB LLP » may process the User’s information regarding their visit to the Site, such as the pages viewed and the searches conducted. This information allows « OCB LLP » to improve the content of the Site and the User’s navigation.

Cookies facilitating the navigation and/or the provision of the services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them, so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or rejection of Cookies is proposed punctually, before a Cookie is likely to be stored in their terminal. « OCB LLP » informs the User that, in this case, the functionalities of their browser software may not be all available.

If the User refuses the storage of Cookies in their terminal or browser, or if the User deletes those that are stored there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when « OCB LLP » or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.

Where applicable, « OCB LLP » declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by the site, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for « OCB LLP » to record or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the User can modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. « OCB LLP » may also use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus on the Website or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Website or the mobile application of the site, Twitter, Facebook, LinkedIn, and Google Plus can also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them by continuing your navigation on the Website or the mobile application of the site. At any time, the User can nevertheless withdraw their consent for « OCB LLP » to deposit this type of cookies.

9.2. INTERNET TAGS

« OCB LLP » may occasionally use Internet tags (also known as « tags, » or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner likely to be located (and therefore to store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site and on various pages of it.

This technology allows « OCB LLP » to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites thanks to these tags, compile reports on the Site’s activity for « OCB LLP, » and provide other services related to the use of it and the Internet.

10. Applicable Law and Jurisdiction

Any dispute related to the use of the website is subject to English law. Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of London.